HBG Distribution – Our Culture
Our Culture
As the distribution business of Hachette US, a global business and one of the largest publishing groups in the US.
It’s our mission to make it easy for everyone to discover new worlds of ideas, learning, entertainment and opportunity.
Our Mission
We’re leading the way when it comes to book distribution, and we’d love you to join us on this journey. We look for different voices, experiences, skills and ideas to help us get our books into the hands of millions of readers around the world. Find out how you, too, can be part of our story!
How we work
At Hachette US Distribution, we’re innovative, ambitious and collaborative. We pride ourselves on creating an environment where everyone knows their contribution is appreciated. From Operations to Customer Services, Credit Services to Finance and IT, we’re all here to make our business a success. It takes a huge collective effort to deliver the exceptional service to publishers and customers that we do, and we’re incredibly proud of everything our teams achieve.
Reward and recognition
We believe that our employees are the cornerstone of our success. To honor their dedication and ensure their well-being, we offer a comprehensive benefits package designed to support every facet of their lives—from health and financial security to personal growth and family care. From day one, employees have access to medical, Rx, dental, vision, life insurance, 401k with a company match, paid holidays and vacation, performance bonuses, as well as several other voluntary benefits like Home and Auto insurance, legal assistance, critical illness, hospital indemnity, short- and long-term disability, parental and adoption leave, and so much more.
Development
Your career story doesn’t end when you join us. In fact, we like to see it as only just beginning. That’s why we have plenty of opportunities for you to develop and grow within your role. From on the job training, mentoring and job shadowing, on line and in house learning opportunities, and tuition reimbursement, everyone at Hachette US Distribution has the chance to broaden their experiences, enhance their skills, and continue to learn and grow.
Our People
No matter what your job, everyone here at Hachette US Distribution plays a role in telling our story, and we all make a recognized contribution.
Operations
You could join our Operations team as a Warehouse Associate, Equipment Operator, Data Entry Clerk, Transportation Clerk, Analyst, Maintenance, IT, or Warehouse Management.
Our team works together to receive, pick, pack, and ship millions of books every year. There is truly something for everyone.
Jody Bray
Inventory Manager, HBG US Distribution
“I feel fortunate to be part of a team that’s so dedicated and proud of what they do. I love that I get to be surrounded by books every day and there is immense satisfaction in knowing I’m helping to get books into the hands of other readers.”
Adam Middleton
Inventory Manager, HBG US Distribution
“HBG US Distribution has provided me with the opportunity to grow professionally during my time with the company. I love that we get to solve different problems every day, and that I get to work with truly dedicated people. I am excited about the future of our business and the ongoing work we do to achieve further efficiencies across our operation.”
Dustun Fort
Shipping Manager
“At Hachette Book Group, I truly value the people I work with, the supportive and empowering environment, and the chance to make decisions that positively shape our company’s future.”
Cidoine Phicias
Equipment Operator
“I chose Hachette Book Group Distribution as the place to start my career due to how respectful and friendly everyone is. I first started in a temporary position back in 2022, but I knew very quickly that I wanted to take a full-time position and never leave this company.”
Customer and Client Services
In Customer and Client Services we’re all about working together to make things run smoothly. We focus on building strong relationships with our clients and customers, making sure they feel supported every step of the way. We also team up with distribution to keep things moving and ensure everyone’s on the same page.
When challenges come up, we’re quick to remove any roadblocks so the process stays simple and stress-free. At the heart of everything we do is a genuine passion for doing great work and delivering the best experience possible.
Terry Tamm
Manager, Customer and Client Services, HBG US Distribution
“One thing I love about working at Hachette is our diverse range of client publishers. My fantastic team is devoted to coming up with creative solutions to meet our clients’ varied needs, so we give them the best possible experience at HBG US Distribution.”
Paula Tackett
Manager, Claims Department, Customer and Client Services
“I love working in the Claims department, especially as the Manager leading such a dedicated and collaborative team. We’re always investigating, problem-solving, and staying proactive to address issues before they escalate. What makes it all so rewarding is the incredible team I work with – we support one another and grow together every step of the way.”
Changing Our Story
Our mission is to make it easy for everyone to discover new worlds of ideas, learning, entertainment, and opportunity. To do this, it’s imperative that the people who work at Hachette and the authors we publish are fully representative of the world we live in.
Changing the Story is our commitment to this vital work of diversity, equity, and inclusion, and to ensuring that we include all voices, perspectives, and ideas in our partnerships, people, and publishing.
At Hachette US Distribution we work with a number of local partners, and below are a few examples of the organizations we’re proud to work with and support.
Here are a few of our latest vacancies, but you may wish to search for a specific role:
Our Community
Hachette Book Group US Distribution is committed to supporting our local community through volunteer efforts and financial contributions to organizations such as Boone County Habitat for Humanity, Make-A-Wish, United Way of Central Indiana, and the Boone County Chamber of Commerce.
Our annual $1 Book Sale, open to Lebanon and surrounding areas, offers an accessible way to share our titles, engage with readers, and strengthen community ties. More than just a sale, it’s a meaningful event that fosters connection, showcases our commitment to quality, and reinforces mutual appreciation between our team and the community.
