Easy Online Access

Get up-to-date information refreshed throughout the day, view or download your order data and use our robust search tools to find exactly what you’re looking for in our self-service portal. 

Orders – Browse order information for current and previous orders.

Shipments – Track shipments to a variety of carriers and view all shipments associated with an order on one page. 

Invoices – Find credit, debit and invoice information  and download PDFs.

Claims – Submit and track claims quickly for damaged books and initiate reshipments or receive credits to your account. 

Statements  – View and download statement information.

Once an account is opened with HBG and the first order with an invoice is generated, retailers can sign-up immediately to track their information. 

We are always adding and improving this convenient solution to better serve critical shipment schedules and provide clarity when you need it the most.