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The Power of Pull

What You Need to Know About Customer Demand to Build a Successful Startup (and Why Most Founders Get It Wrong)

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Contributors

By Rob Snyder

Formats and Prices

On Sale
Jul 7, 2026
Page Count
272 pages
Publisher
Basic Venture
ISBN-13
9781541705968

Price

$18.99

Price

$24.99 CAD

Format

  1. Hardcover
  2. Audiobook Download (Unabridged)

Format:

  1. ebook $18.99 $24.99 CAD
  2. Hardcover $30.00 $40.00 CAD
  3. Audiobook Download (Unabridged) $24.99

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A serial entrepreneur shows how to harness customer demand to fuel your startup’s growth.

“A bracing, essential corrective to startup mythology.” —Tom Eisenmann, professor of entrepreneurship, Harvard Business School


Rob Snyder followed all the traditional advice for launching a startup—he did his research, ran experiments, raised millions in venture capital—but his company struggled to get off the ground. It wasn’t until he left the standard playbooks behind that he was able to quickly scale to millions of dollars in revenue. Now he’s a successful serial entrepreneur whose advice has helped hundreds of founders get unstuck and start scaling.

In The Power of Pull, Snyder strips entrepreneurship down to one counterintuitive principle: Customer demand is all that matters. When entrepreneurs find real demand, they stop pushing their product onto an indifferent market, and instead customers pull the product out of the entrepreneur’s hands. Yet most founders misunderstand what demand is and how it works. With examples from early-stage founders, this book shows how to find real demand and create a fast-growing business. If you’re beginning a startup journey, The Power of Pull is the guide you need.

Genre:

  • Nonfiction
  • Business & Economics
  • Entrepreneurship

Rob Snyder is a serial startup founder and a fellow at Harvard Innovation Labs. He graduated from Harvard Business School and previously worked at McKinsey & Company. He is also an entrepreneur-in-residence and venture partner for early-stage venture capital funds. Snyder lives with his wife and daughter in New Hampshire.  

  • “If you don’t know why people buy things, you don’t know how to sell . . . but you also don’t know what to build. The Power of Pull gives you a theory that solves this.”
    Bob Moesta, author of Demand-Side Sales 101
  • “This is how we built CloudLock from zero to a $293M acquisition in a few years. Now as VCs, it’s how the teams we invest in go from ideas to millions in revenue in months.”
    Ron Zalkind, founding general partner, Lama Partners
  • “A bracing, essential corrective to startup mythology—Rob Snyder replaces wishful thinking with the blunt mechanics of what actually makes customers buy, told with hard-won clarity.”
    Tom Eisenmann, professor of entrepreneurship, Harvard Business School
  • “Rob’s ideas have given our founders an unfair advantage as they navigate from idea to scale. Every early-stage founder should read this book.”
    Gaurav Jain, cofounder and managing partner, Afore Capital
  • “Before they can get to repeatable sales, founders need to find a repeated, intense need. The Power of Pull is your guide to finding that intense need and fitting a product to it. After that, you’re off to the races.”
    Peter Kazanjy, author of Founding Sales
  • “Startup entrepreneurs’ passion for their ‘killer app’ is often only matched by disappointment and failure. Any ‘great idea’ will only fly if it is met with customer enthusiasm. The Power of Pull provides a road map for resolving this conundrum, explaining why the few succeed and showing how to engage customers to turn disappointment into opportunity.”
    John Seddon, managing director, Vanguard Consulting

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Rob Snyder

About the Author

Rob Snyder is a serial startup founder and a fellow at Harvard Innovation Labs. He graduated from Harvard Business School and previously worked at McKinsey & Company. He is also an entrepreneur-in-residence and venture partner for early-stage venture capital funds. Snyder lives with his wife and daughter in New Hampshire.  

Learn more about this author

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