Email Novel Suspects Logo
Hachette provides comprehensive global distribution services in the following territories:
United States flag Switch to United States region United Kingdom flag Switch to United Kingdom region Australia flag Switch to Australia region India flag Switch to India region

Hachette Book Group menu

  • Home
  • Publishers
  • Customers
  • Sustainability
  • Retailer Portal
  • Location
  • Our Culture
  • Our Careers
Go to Hachette Book Group home

Hachette Book Group menu

  • Home
  • Publishers
  • Customers
  • Sustainability
  • Retailer Portal
  • Location
  • Our Culture
  • Our Careers

By clicking “Accept,” you agree to the use of cookies and similar technologies on your device as set forth in our Cookie Policy and our Privacy Policy. Please note that certain cookies are essential for this website to function properly and do not require user consent to be deployed.

Tony Hsieh

About the Author

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.

Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

By the Author

Delivering Happiness
Delivering Happiness

Delivering Happiness

by Tony Hsieh

Buy the book
▲
HBG Distribution logo
  • FAQ
  • Vendors
  • Cookie Policy
  • Report Piracy
  • Fraud Alert
  • CPSIA
  • GPSR
© 2026 Hachette Book Group | Terms of Use | Privacy Policy | Contact Us | Do Not Sell My Personal Information